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BT Broadband help
Fix a BT Broadband Problem
What light are you seeing on your hub?
Your hub is working but isn’t connected to the internet
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Your hub is working but isn’t connected to the internet
BT Home Hub 4 and 5 - Orange Power Light
How to fix problem:
1. Connect a device to your hub using cable or wi-fi
2. Open a web browser window and follow the on-screen
Help Wizard
to get connected
Need more help?
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