Fix BT Mobile problems
-
I've got a problem with my SIM -
Understanding charges Understand your BT Mobile charges. Learn what you’re billed for, why costs may vary, and how to manage your usage and avoid unexpected charges.
-
How do I report a lost or stolen phone from abroad? Don't worry. If your phone is lost or stolen while you're abroad just contact us.
-
I've got a problem using BT Mobile abroad Fix any problems you have using your phone abroad and find out what to do if your phone's been damaged, lost or stolen.
-
Problem with a BT Mobile order Help if you have issues with your mobile delivery or need to order a replacement SIM.
-
Track your mobile repair Use our interactive tool to track the progress of your mobile's repair
-
Using 4G Calling Discover how to use 4G Calling on BT Mobile. Learn what it is, how it works, when it’s available, and why it’s included in your plan.
-
Fix Wi-Fi Calling issues Having trouble with Wi-Fi Calling on BT Mobile? Learn how to fix common issues, check settings, and get your calls working over Wi-Fi.
-
Fix problems using EE WiFi Fix problems using EE WiFi hotspots with your BT Mobile.
Go back to: Mobile help