I need to change or reset my BT Email password

We recommend you use a different password for your email account/BT ID than you use elsewhere.

To change your email password, you will need to log in to My BT with your BT ID.

If you can't remember it please reset your password for your BT ID first.

If you sometimes use a mobile device, tablet or email program to access your email, it's extremely important that, having changed your password, you also update the password in all of the devices you use to access your email account.

For more advice see www.bt.com/help/clientsetup >

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