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Device help, user guides and regulatory information

Browse the categories below to find user guide and declaration of conformity (DoC) for your product. If you’re not sure of the name of the product, please check the label on the back of your device.

For further information on Product Security and Telecommunications Infrastructure (PSTI), software support and how to report software vulnerabilities, see our legal pages.

Browse each category

  • Broadband and Wi-Fi devices

    User guides and manuals for BT Broadband and WiFi devices. Get information on everything from hubs to WiFi to home networking.

  • Landline phones

    BT phone user guides and manuals. Get help setting up BT home phones, using features, fixing problems and managing your phone service.

  • Mobile phones

    Simple step-by-step interactive guides for all current mobile phones and their features

  • Baby monitors

    Find user guides and regulatory information for Baby monitors.

  • Security products

    User guides for BT security products. Get help with your home or internet security.

  • Why wasn't a full user guide provided?

    As part of BT’s commitment to sustainability and to reduce our impact on the environment a full user guide is no longer provided in an effort to save resources and reduce waste.

Go back to: Help and support