Product details
- This product has been discontinued and is no longer available from BT
Broadband Extenders & Home Hotspots
- Uses your home electrical wiring to extend your broadband network anywhere in the house
- Works with all broadband providers
- Link with other HomePlug AV powerline adaptors
- AV500 powerline & N150 wireless technology
- Compatible with AV200 and AV600 technology devices
- Uses latest AV500 technology for smooth multiple HD and 3D streaming
- Secure wireless network – no configuration necessary
- Simple push-button WiFi connection set-up with hotspot
- Two ethernet ports for multiple wired devices
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Product helpdesk information
If your product is within warranty:
By phone: 0808 100 6116
Monday to Friday 9.00am to 5.30pm
Saturday 9.00am to 2.00pm
By email: btconnectedhome@bt.com
If your product is out of warranty, please call the Technical Help and Support Desk on 0808 100 6116
Spares information
Replacement parts, including batteries, line cords, additional handsets, etc, are available from BT's recommended agent on 0800 980 8999.
FAQs and troubleshooting tips
BT Essentials Wi-Fi Powerline 500 FAQs