Digital Voice Adapter
Product details
- Easy to set up
- Plug in your phone in any room
- Press one button to link with your Smart Hub
- LED display
How to Set Up and Use Your BT Digital Voice Adapter
Linking the Digital Voice Adapter with Your Hub
- Ensure your hub is ready: Make sure your BT Hub is set up and powered on. The steady blue light indicates it's ready.
- Plug in the adapter: Connect your Digital Voice Adapter to a power socket near your hub.
- Press the WPS Button on your hub: Locate the WPS button on your hub (halfway up, on the left-hand side) and press it.
- Register the adapter: Within 1 minute, press and hold the WPS button on your Digital Voice Adapter for 6 seconds. The light on the Adapter will flash quickly during registration and turn solid green once complete.
Connecting a Home Phone
- Plug in the telephone line cord: Insert your home phone's existing telephone line cord into the socket on the top of the Digital Voice Adapter.
- Check for dial tone: Your phone should now have the same dial tone as when it was plugged into your old wall socket.
Important Safety and Care Instructions
Indoor Use Only: Use the adapter indoors in the UK.
Avoid Heat and Sunlight: Place it away from heat sources, direct sunlight, and flammable substances.
Ventilation: Keep it in a well-ventilated area and avoid blocking vents.
Child Safety: Keep the device and cables out of reach of young children.
Damp Areas: Don't place the adapter in damp areas or near water.
Damage: If the device appears damaged, stop using it immediately and contact the helpdesk.
No user serviceable parts: Don't attempt to open the device.
Body distance: Maintain a minimum distance of 20cm between the unit and your body.
Pacemaker users: If you have a pacemaker, consult a medical expert before using the adapter.
Hearing aids: Radio signals may cause interference with hearing aids.
Managing the Digital Voice Adapter
Using the Smart Hub Manager:
- Open a web browser and type bthomehub.home/ to access Hub Manager.
- Click on Phone on the left-hand side.
- Scroll down to the adapter you want to deregister and click Deregister.
Emergency Calls
Power cut and broadband Issues:
You cannot make emergency calls (999 or other numbers) from phones connected to your hub or Digital Voice Adapter during a power cut or broadband issue.
Ensure you have an alternative way to call for help in emergencies.
Disposal and Recycling
Responsible Disposal: Dispose of your old equipment responsibly. You can send it back to BT for recycling or use local recycling centers and retailer take-back schemes.
For more information, visit bt.com/weee.
Guarantee
1-Year Guarantee:
- Your Digital Voice Adapter is guaranteed for 1 year from the date of purchase.
- BT will repair or replace the product if it's not working properly.
- The guarantee covers issues found within the 1 year period and requires proof of purchase.
- It does not cover damage from accidents, misuse, or unauthorized repairs.
Downloads
BT Digital Voice Adapter - userguide
BT Digital Voice Adapter - Declaration of Conformity
BT Digital Voice Adapter - specifications
Product helpdesk information
By phone: 0330 123 4150
Monday to Friday 8am to 9pm; Saturday to Sunday 8am to 8pm
Spares information
Replacement parts, including batteries are available from BT's recommended agent on 0800 980 8999.