Links to user manuals and other documents for BT Hubs for broadband. Click a dropdown for your model of Hub.
Links to user manuals and other documents for BT Hubs for broadband.
You can find user manuals for other BT products at www.bt.com/producthelp
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Software Support
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BT Smart Hub 2
User guides
BT Smart Hub 2 user guide - self install
BT Smart Hub 2 user guide - engineer install
BT Smart Hub 2 user guide - Fibre To The Home
BT Smart Hub 2 user guide - Ultrafast
BT Smart Hub 2 user guide - regrades
BT Smart Hub 2 CE Declaration of Conformity
BT Smart Hub 2 UK Declaration of Conformity
BT Smart Hub 2 - power efficiency information
BT Smart Hub 2 - power consumption information
BT Complete WiFi Disc
BT Complete Wi-Fi Disc - user guide
BT Complete Wi-Fi Disc - power efficiency information
BT Complete Wi-Fi Disc - power consumption information
BT Smart Hub and Ultrafast Smart Hub
User guides
BT Smart Hub (type A) Fibre to the cabinet (FTTC) user guide
BT Smart Hub (type B) Fibre to the cabinet (FTTC) user guide
BT Smart Hub (type A) Fibre to the premises (FTTP) user guide
BT Hub safety leaflet user guide
BT Ultrafast Smart Hub user guide
4G Hub (HH70)
BT 4G Mini Hub 2020
User guides
4G Mini Hub 2020 quick start guide (standard)
4G Mini Hub
User guides
4G Mini Hub quick start guide for Standard
BT Home Hub 5
User guides
BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity installed by an engineer) - please note that BT Infinity is now called Superfast Fibre
BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity you install yourself) - please note that BT Infinity is now called Superfast Fibre
BT Hub safety leaflet user guide
Declarations of conformity
BT Home Hub 4
User guides
BT Home Hub 4 (type A) user guide
BT Home Hub 4 (type B) user guide
BT Hub safety leaflet user guide
Declarations of conformity
BT Home Hub 3
BT Broadband user guides
BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version)
BT Home Hub 3 - BT Total Broadband getting started (self installed)
BT Home Hub 3 - BT Total Broadband troubleshooting guide (self installed)
BT Home Hub 3 - BT Total Broadband getting started (engineer installed)
BT Home Hub 3 - BT Total Broadband troubleshooting guide (engineer installed)
BT Infinity user guides
BT Home Hub 3 - BT Infinity getting started (2012-2013 version)
BT Home Hub 3 - Welcome to BT Infinity
BT Home Hub 3 - BT Infinity troubleshooting
Declarations of conformity
BT Home Hub 2.0
User guides
BT Home Hub 2.0 user guide/ quick start guide
BT Home Hub 2.0 - BT Infinity welcome guide
BT Home Hub 2.0 - BT Infinity user guide/toubleshooting
Declarations of conformity
BT Home Hub 2.0 Type A CE Declaration of Conformity
BT Home Hub 1.5
This hub also includes a black version.
User guides
BT Home Hub 1.5 user guide/ quick start guide
Declaration of conformity
BT Home Hub 1.0
BT Mini Hub
User guides
BT Mini Hub specification sheet
BT Mini Hub CE Declaration of Conformity
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