Back

Get started with the BT 4G Home Hub

BT 4G Home Hub

The BT 4G Home Hub uses our mobile network to provide a fast and reliable WiFi and broadband connection around your house.

Your hub comes with:

  • a BT 4G Home Hub and pre-installed SIM
  • a power adapter
  • an ethernet port
  • A quick start guide
  • safety information

 

Where to put your 4G Home Hub

To get the best signal, the ideal place will be near a window. Try a few different areas until you find the one with the best signal.

Things that can affect signal strength

Concrete or wooden walls can weaken the transmission of wireless signals. Electrical appliances that project strong electric or magnetic fields such as microwave ovens, refrigerators and satellite antennas can negatively affect your signal. Place your router away from such appliances. 

 

Connect your Hub to the internet wirelessly:

  1. connect your hub to the PC via a cable or WiFi connection
  2. open a web browser and type http://192.168.1.1/ into the address bar then press Enter
  3. from the homepage, click Change your BT 4G Home Hub SSID and password
  4. enter username and password and click Log in
  5. click Setup then Data connection
  6. click the Auto radio button next to Connection mode
  7. click Apply. If prompted, click Disconnect then Apply
  8. to reconnect your device, click Status
  9. click Connect and your hub should now connect to the internet automatically

 

How to check your usage history

To check the usage history of your BT 4G Home Hub:

  1. Connect your BT 4G Home Hub to your computer via a cable or WiFi
  2. Open a web browser and type http://192.168.1.1/ into the address bar then press Enter
  3. From the homepage, click Change your BT 4G Home Hub SSID and password
  4. Enter your username and password, then click Log In
  5. Click Status
  6. Click Statistics then Internet to see your usage history

 

How to check your data usage

Check your data usage by:

  • go into your My BT account online
  • select Usage
  • select See BT mobile usage - you'll now see your current data usage in GB

 

Hub information

To view your hub information:

  1. Connect the device to the PC via the cable or WiFi connection
  2. Open a web browser and type 192.168.1.1 into the address bar then press Enter
  3. From the home page, click Change your BT 4G Home Hub SSID and password
  4. Enter the required username and password, then click Log in
  5. Click Device

 

Show or hide your hub WiFi network

To show or hide your Hub WiFi network:

  1. connect the Hub to your computer via a cable or WiFi
  2. open a web browser and type http://192.168.1.1/ into the address bar then press Enter
  3. click LOG IN HERE to access settings
  4. enter your username and password, then click Log In
  5. click WLAN then WLAN Basic Settings
  6. click Enable or Disable radio button next to SSID Broadcast
  7. click Apply

 

Enable or disable your hub’s firewall

The firewall protects your wireless network from anyone else trying to use it.

How to enable or disable the firewall on your BT 4G Home Hub:

  1. Connect the BT 4G Home Hub to your computer via a cable or WiFi
  2. Open a web browser and type http://192.168.1.1/ into the address bar then press Enter
  3. Click LOG IN HERE to access settings
  4. Enter your username and password, then click Log In
  5. Click Security then Firewall Switch
  6. Tick or untick Enable Firewall tick box
  7. Click Apply

 

How to prevent problems with your hub’s firewall

SIP ALG can help prevent problems caused by router firewalls. It does this by inspecting incoming data traffic and in some cases modifying it.

To enable or disable SIP ALG on your BT 4G Home Hub:

  1. connect the Hub to your computer via a cable or WiFi
  2. open a web browser and type http://192.168.1.1/ into the address bar then press Enter
  3. select LOG IN HERE to access settings
  4. enter your username and password, then select Log In
  5. select Security
  6. select SIP ALG Settings then tick or untick the Enable SIP ALG
  7. select Apply

 

Limit your WiFi connection to only specific devices

All WiFi-enabled devices have a MAC address, so MAC Filtering is a great way to make your WiFi connection more secure. You will have to manually add the MAC of a new device into the BT 4G Home Hub to enable that device to connect. So, no unauthorised devices can access your WiFi.

  1. connect the BT 4G Home Hub to your computer via a cable or WiFi
  2. open a web browser and type http://192.168.1.1/ into the address bar then press Enter
  3. select LOG IN HERE to access settings
  4. enter your username and password, then select Log In
  5. select WLAN then WLAN MAC Filter
  6. select the filter mode
  7. select on an empty field and enter the MAC address of the device you want to add
  8. to remove a device from the MAC filtering list, delete the address from the MAC Address field
  9. select Apply

Thanks for your feedback

Please select one feedback option

Submit

Need more help?