Calling features and security

What can we help with?

• Nuisance calls and phishing

  Helpful information to find out about the main types of nuisance, scam or unwanted calls, and how to stop them.

• Withholding your phone number

  Withholding your telephone number means that it won’t be available to the person you’re calling, here are the steps to follow for a temporary or permanent solution.

• How do I sign up to ex-directory services?

  If you wish to limit how your directory details are listed, you can choose from this set of options.

• Caller Display

  Caller Display shows you the number of the person calling, so you can decide whether to pick up the phone or leave it to your answering service.

• All about Call Diversion

  Learn all about call diversion from BT. This service lets you divert calls to almost any phone, including your mobile. Find out more today.

• All about Call Barring

  Call Barring lets you stop certain types of calls from being made from your phone. You can also use it to bar all incoming calls.

• Call Diversion for Digital Voice

  Call Diversion lets you divert your calls to almost any phone, including your mobile. Call Diversion can also divert calls while your phone line is in use.

• Call Waiting for Digital Voice

  Call Waiting alerts you when other callers are trying to reach you. You'll hear a discreet beep when someone's trying to get through to you while you're on the phone.

• 3 Way Calling: If you've been upgraded to Digital Voice or Home Phone Standard

  This page explains how you can use 3 way calling and how to add and remove callers from your conference call.