What is Caller Display?
Caller Display shows you the number of the person calling, so you can decide whether to pick up the phone or leave it to your answering service. Caller Display also lets you take advantage of the BT Text service which lets you send and receive texts on your landline. You'll need a fairly modern phone that works with the service.
If the caller is listed in your Address Book, then Caller Display will also display the name of the person trying to contact you.
Note that numbers will not be displayed if the call is from payphones, some switchboards, non-BT networks or where a caller's number is withheld.
This service does not guarantee the origin of the call. Customers are advised to be wary of fraudulent callers.
How much does it cost?
Caller Display is free for all of our customers.
How do I order it?
You can easily add or remove Calling Features online >
Can I take Caller Display and not register for the Telephone Preference Service (TPS)?
Yes, the choice is yours.
With Caller Display, what do I see if I get a call from a withheld number?
If a caller has decided to withhold his or her number, Caller Display shows that the number is being withheld.
You can stop receiving calls from withheld numbers by signing up for Anonymous Call Rejection >
You may also want to see our advice on dealing with malicious and nuisance calls >
Documents
BT Calling Features user guide (PDF doc, 170KB)
You will need Adobe Reader to view PDF documents.
